![]() ![]() To check if your PC is authorized, see Add a device to your Microsoft account. Your PC isn't authorized to use Microsoft Store apps. You'll need to sign into the app with your Microsoft account. If updates for Windows were recently installed, you'll need to restart your PC before you can install apps from Microsoft Store. Your PC was recently updated, but wasn't restarted. You might see an app from Microsoft Store available on your PC, but not on another PC, or your Xbox. Microsoft Store automatically hides or blocks the purchase button on apps that are incompatible with your device. The app isn't compatible with your device. Is Microsoft Store not working on your Windows PC Are you using a corporate device that prevents you from accessing the Microsoft Store If so, you might have trouble installing apps that are only available on the Microsoft Store. In addition, some apps and games aren't available in Microsoft Store, but can be downloaded from the publisher's site directly. ![]() The app is no longer available. When an app is removed from Microsoft Store, it takes a little time for the app description page to get removed. This prevents you from installing traditional Windows desktop software. If the Microsoft Store app is missing or has been uninstalled by mistake, then you can reinstall the Microsoft Store app without having to reinstall or reset. If the dropdown is set to The Microsoft Store only (recommended) then you won't be able to install apps from anywhere else. At the top, you'll see a Choose where to get apps section. Parents can use family settings to make sure that their child can't view or install apps that are inappropriate for their age. Check that you're signed in with the correct account. To do this, head to Settings > Apps > Apps & features. Microsoft family settings might be hiding apps. You will have to follow the on-screen instructions to apply the potential fixes. The Troubleshooter window will pop up and try to detect the issue. Click on the Run option next to Windows Store Apps. If you bought an app in one country or region and then you moved to another one, the apps you had might disappear. Choose Troubleshoot option under the System tab. This is usually a system corruption problem since the app is an integral part of Windows. An app available in France might not be available in Germany. by Ivan Jenic Updated on JReviewed by Vlad Turiceanu Affiliate Disclosure 482 Share Many of our readers like playing casual games from Microsoft Store, but sometimes games won’t download, and you get the message: Try that again. The app isn't available in your country or region. If you still cannot see the app you want, it may be because: Open the Store app and search for your app or game. ![]() In Windows, Tap “Start”, then “Settings”, then select “Apps” On the Apps & Features settings panel, find “Choose where to get apps” and change the setting to something other than “The Microsoft Store only”, since this option is the most restrictive.Note: A blank command prompt window will open, and after about ten seconds the window will close and Microsoft Store will open automatically. If you do not have an “Install anyway” button, you’ll need to change the default for this Microsoft Store setting: What to do: If you see this message, simply click the “Install anyway” button, and the install should proceed. This means that you may have set your Windows system to accept only applications that come from the Microsoft Store. ![]() If you’re running Windows 10 or Windows 11 on your PC, you might get a message that says “app you’re trying to install isn’t a Microsoft-verified app”. Windows showing “The app you’re trying to install isn’t a Microsoft-verified app” message during installation ![]()
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